"Sarah is brilliant at motivating ordinary people into doing extraordinary things. In group sessions, she enables volunteers to identify what needs to be done and then facilitates collaborative thinking to work out how to do it. She inspires people to go that extra mile to achieve their goals, often through her own example and encouragement. When the job is done, she is there to offer her congratulations. Focused, efficient, motivating, tenacious, charismatic are words I would use to describe Sarah"